Refund and discontinue domain name

  • Unknown's avatar
    haganeml57 · Member ·

    I was unaware the domain name educationaldesignsbyrixxy.com was set to automatically renew. It was for a grad school project which has ended. If you could please refund the $66 I would appreciate it. Also, please discontinue the use of the domain name. Thanks.

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

    Let me know if you have any questions.

    Thanks!

  • Unknown's avatar
    haganeml57 · Member ·

    user name: erixmann
    email: (email visible only to moderators and staff)
    Not sure that’s what you need but sure appreciate you reaching out so quickly Darnell. Let me know if there’s something else you need. It was so long ago, not sure I can find anything else but I’ll dig further if needed.
    Eileen

  • staff-blorbo · Staff ·

    We’ll need you to reply here while logged in to that account.

    If you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/

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