Refund and domain mapping

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  jowannad · Member · Jun 25, 2013 at 3:40 pm

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  I am trying to get a refund on the premium upgrade and it’s not working. Also my jowannadaley.com is being redirected to im-yourz instead of being its separate domain

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  helper-heroponriki · Member · Jun 26, 2013 at 4:08 pm

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  Hi there!

  You have two Premium upgrades on your account under the following sites:

  1. jowannablog.wordpress.com (mapping im-yourz.com)
  2. jowannadaley.wordpress.com (mapping jowannadaley.com)

  You are able to request a full refund of your Premium upgrade within 30 days of purchase. The only site that has an upgrade that can be refunded is #2 from above. To do so, we would have to also remove the mapping for the domain jowannadaley.com.

  If you can confirm you want to delete the domain mapping for jowannadaley.com, I can process the refund for you.

  Let me know if you have any questions!