Refund: Automatic renewal
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Hello,
My wordpress blog is no longer active and I do not intend to blog anymore in the near future. I am really sorry that I missed the email about automatic renewal, I just noticed that you have charged my credit card with US$30! I am requesting a refund, I have no intention of paying for extra services anymore (since I don’t even use my blog right now)!
What do I need to do in order to get a refund? I have disabled automatic renewal on my account now. Do I have to inactivate some more features on my account?
If you find it necessary, I can also delete my blog. As long as I get a refund of the US$30. Hope that I can get them back ASAP.
Best regards,
Malin
Blog url: http://malinjohannajansson.wordpress.com/The blog I need help with is: (visible only to logged in users)
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You must be logged in under the username account that purchased the upgrade to request cancellation or a refund. WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store section of your Dashboard
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I did not find a way to request a refund from my Dashboard… It says:
“Just in case you’re not happy with your upgrade we offer a limited refund on newly purchased upgrades.
– New domain registrations will be refunded if requested within 2 days.
– Domain renewals are non-refundable.
– Most other upgrades can be fully refunded within 30 days of purchase.You can use the “Cancel” button on My Upgrades if available or Contact support if you want to request a refund.”
So how do I contact the Support? :)
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I refunded $30 as your requested and canceled the Custom Design upgrade. Please note that it can take up to 10 days for the refund to post to your account.
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