Refund button not present

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  sam00197 · Member · Sep 15, 2017 at 1:19 pm

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  I did not wish to renew my domain, but I am not able to! Please refund this £22 immediately as it was not charged to my bank account but a friends who’s details are entered

  The blog I need help with is: (visible only to logged in users)

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  tryptc · Member · Sep 15, 2017 at 2:17 pm

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  Hello!

  You can cancel a domain registered through WordPress.com within two days of purchase and receive a full refund. To cancel, please log into your account and go to Purchases. Click Cancel next to the domain you wish to cancel.

  More detailed information about domain cancelation can be found at this support page.

  I hope that helps. Good luck and have a great weekend! :-)

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  kokkieh · Staff · Sep 15, 2017 at 10:30 pm

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  Hi there,

  Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all. You should never cancel a domain that you still want to use, as there’s no guarantee that you’ll be able to use it again somewhere else in future. Only cancel a domain if you’re completely sure you no longer want it at all.

  Please confirm if you want to cancel and refund the renewal of your domain.

  @tryptc

  Renewals are not refunded automatically, as explained here:

  Refund a Purchase

  Please tag threads like these for staff in future.