Refund complate 48$ and no just 22$

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  zarfkos · Member · Sep 8, 2018 at 1:20 pm

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  Refund complate 48$ and no just 22$

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Sep 8, 2018 at 2:51 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  justjennifer · Member · Sep 8, 2018 at 2:57 pm

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  Hi there, did you register a custom domain as a part of your upgrade plan?

  If you did and you wish to use that custom domain name somewhere else on the web, but not here on WordPressdotcom, you’ll want to keep the domain name registration and point the DNS to your new hosting.

  Let Staff know how you wish to proceed on this. This thread is tagged for their attention.

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  supernovia · Staff · Sep 8, 2018 at 11:05 pm

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  @zarfkos I was able to process the rest of your refund since the domain had not renewed yet and was already canceled. Best wishes.