Refund Declined on my bank.

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  cebusinessinquiry · Member · Mar 7, 2025 at 2:38 am

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  Hello! I found wordpress too hard and wanted to use hostinger which also uses wordpress. I cancelled my premium plan and domain for 96 USD fully, and I dont have access to any of the features anymore. However, I got a notification in my bank app that an amount of 96USD has been declined from my account! I don’t understand! I want a refund for my cancelled plans and I cant even talk to a bot because thats only available in paid plans! What a circus. I would please request the WordPress team to look into this further, and contact me directly at my associated email. Much thanks to anybody who can help.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  cebusinessinquiry · Member · Mar 7, 2025 at 2:42 pm

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  I talked to my bank and apparently they’ll refund it after 7 days. I’ll see what happens then.

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  emilijamu · Member · Mar 8, 2025 at 11:35 am

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  Hey @cebusinessinquiry! Thanks for reaching out. I just checked on my end, and it looks like your refund was processed yesterday and is still in progress, so it hasn’t been fully completed yet.

  Refunds usually take 7–14 business days to appear on your statement, so you can expect to see the funds around that time. Let us know if you have any questions in the meantime!