Refund did not come after 1 month

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  josinem · Member · Apr 16, 2015 at 11:16 am

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  Hello!

  I have 2 sites in wordpress:
  herlifestyledot.nl.wordpress.com
  herhealthdot.nl.wordpress.com

  I had accidentaly purchased the Hive theme for both sites. So I asked you to delete that theme on both sites because have a wordpress.org account now. So you have deleted the themes and give me a refund.

  But you only gave me a refund for:
  02-03-2015 WPCHRG.COM 8772733049 CA € -125,00

  And not for the other site but you did deleted (as asked) the hive theme.

  So can you please give me the 125 euro refund?

  Thank you very much.

  Kind regards,
  Josine Mooij

  The blog I need help with is: (visible only to logged in users)

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  tomfromtechnoteamblog · Member · Apr 16, 2015 at 11:25 am

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  Hi. I’ll tag this for staff attention so that they can sort out this problem for you.

  Please make sure that you’re subscribed to the topic so that you know when staff reply.

  Thanks,
  Tom

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  josinem · Member · Apr 16, 2015 at 11:31 am

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  Thanks Tom!!

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  tomfromtechnoteamblog · Member · Apr 16, 2015 at 11:35 am

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  You’re welcome. I hope staff can sort this problem out for you.

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  alexjgustafson · Member · Apr 19, 2015 at 5:55 pm

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  Hi Josine,

  Sorry for any misunderstanding. I see where one refund was processed and not the other. I’ve issued the 2nd refund.

  Best,

  -Alex G.