Refund & Domain

  • Unknown's avatar

    Hello- I just purchased a personal plan, and domain, and cancelled it within 10 minutes. I noticed that they only refunded me $45 for the plan that was $75. Will this be corrected once it processes? Also, will the domain I registered and cancelled ever be available to use with another server? How can I access it? Please help. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Sorry about that. I’ve issued the remaining refund and you should receive it in a few days.

    The cancelled domain should become available again in about a week, but ultimately it’s up to our registrar and they can decide, at their discretion, to hold onto the domain for a longer period or to sell it privately at auction without releasing it first. This doesn’t usually happen, but it can happen, so you need to be aware of that.

  • Unknown's avatar

    Kokkieh,

    You have been very helpful. Thank you! I really hope that they make it available again because I still want it! I just want to use it for wordpress.org instead of .com.

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