Refund domain fees becuase already paid at DomainPeople

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  diamondhtack · Member · Feb 16, 2023 at 8:14 pm

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  Refund domain fees becuase already paid at DomainPeople. We logged into domainpeople and have renewed diamondhtack.ca and after we did that, wordpress.com charged our expired credit . Please refund.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Feb 17, 2023 at 4:10 pm

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  Hi there!

  The upgrade you have under your account here is a domain connection. This is not the same thing as your domain registration fees – the connection is what allows you to use your domain as your primary domain here at WordPress.com (instead of diamondhtack.wordpress.com).

  However, since it looks like your website is no longer being hosted here at WordPress.com, I went ahead and refunded that domain connection renewal. Please note it may take 7-10 days for the credit to show up in your bank account.

  I hope that helps!