Refund domain if upgrading to premium account?
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Hello there,
Two days ago I purchased a domain name through wordpress. I am very unfamiliar with wordpress, as I usually use webs. As a result, I realize now I purchased the domain name before purchasing your hosting service. Can you refund this domain name fee on my account if I am going ahead with your premium service once the 14 day trial period has ended? I do not wish to pay BOTH the 99 dollar annual fee and a separate annual fee for a domain when a free domain is included in the $99 package. Also, can you confirm for me that each year I would be billed $99 dollars for my website (ie. the price does NOT go up unless agreed upon…)
Thank you.
The blog I need help with is: (visible only to logged in users)
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WordPress.com websites are free. What you pay for are upgrades.
If you purchased your domain from another domain registrar, you will still need the domain mapping portion of the upgrade to connect your domain to your WordPress.com website.
Do not, I repeat, do not cancel your domain registration at your other registrar. I’ve tagged this for Staff assistance, so please be patient and wait for their reply.
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You should get credit for the remaining balance of any upgrade you have purchased that is included in a later upgrade package you purchase, your cost should be reduced by the remaining unused balance
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It looks like you canceled your Premium trial. However, if you decide to purchase the Premium plan, your domain will become bundled with it. Does that clarify things?
Let me know if you have other questions.
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