Refund due

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  dashvideoproductions · Member · Dec 16, 2014 at 11:39 am

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  I opened a wordpress account on 2nd December 2014, in my dashboard it said that the business upgrade for £210 was due on 16th December. I cancelled the upgrade on 15th December and received a confirmation email from WordPress. Today my bank account had been debited with £210 payment to WordPress and the payment was initiated on 15th December. I am very disappointed that this has happened, particularly as I cancelled within the 14 day trial period. I do not know how to resolve this as there seems no way of contacting anyone at WordPress. I feel conned.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Dec 18, 2014 at 8:32 pm

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  Hi there,

  I see that Kristen was able to help you with this. I will close this thread. Please reply to her email is you have any other questions.

  Cheers!