Refund exception, please

  • Unknown's avatar
    dstined2win · Member ·

    I can no longer afford the WordPress, thechoicechoice.WordPress.com account, nor the domain echolbooksandmore.wordpress.com account. Please make an exception to your policy and refund my $115 since the payment is taken prior to renewal date. Also, please ensure that all automatic payments are off. I have been a customer for many years. Thank you for your consideration and assistance.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    elcristofue · Member ·

    Hi there, @dstined2win! Thanks for reaching out and letting us know.

    Since this is a public forum, we’re not able to discuss anything related to your account or purchases here for privacy reasons.

    To continue the conversation privately, please contact us directly from your WordPress.com account by following this guide:

    https://wordpress.com/support/help-support-options/#how-to-contact-us

    You can also email us at help@wordpress.com, and we’ll be happy to help you from there.

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