Refund for a cancelled subscription

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  oluchiliwritingden · Member · May 7, 2018 at 2:21 am

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  I received the domain cancellation and refund email but money has not been wired back to my account. How longer will it take to receive my money?

  The blog I need help with is: (visible only to logged in users)

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  ahmadbaig1 · Staff · May 7, 2018 at 3:49 am

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  Hi @oluchiliwritingden,

  It generally takes upto 7 business days for the refund to process.
  Here is all that you can read about refund from support documents-
  https://en.support.wordpress.com/refunds/

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  gemmacevans · Member · May 7, 2018 at 9:40 am

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  Hi oluchiliwritingden,

  Your account shows we issued a full refund on 2nd May 2018 and there is confirmation of this in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 5-10 business days to show on your statement, although international refunds (outside the US) can take a little longer.

  Rest assured, the money is on its way to you.