refund for a new domain

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  morainegardens13 · Member · Jan 10, 2015 at 7:40 pm

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  I just added a new domain to my website, but I accidentally misspelled the domain. I requested a refund on the “my domains” page the same day because I understood that new domains could be refunded within two days of the purchase date. I waited the two day period because the “my domains” page said “cancellation pending.” Those two days are up now, and the domain has not been cancelled. Is there any way I can still cancel that domain?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 11, 2015 at 1:28 am

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  Yes. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  rachelmcr · Member · Jan 12, 2015 at 3:39 pm

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  Hi there,

  Sorry for the trouble cancelling that domain. I just cancelled and fully refunded it for you. (Please note it can sometimes take 1-2 weeks for refunds to appear on your bank statement.)

  Please let me know if I can do anything more to help with that!

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  morainegardens13 · Member · Jan 12, 2015 at 6:32 pm

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  Thanks so much!