Refund for bundle for www.bigrgardening.com

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  earthlegacy · Member · Mar 30, 2013 at 7:49 pm

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  Hi there.

  I’m needing a refund for the extended bundle purchased for http://www.bigrgardening.com. We ordered it by accident less than 30 days ago and don’t want it. We will keep the domain name but need a refund for the extended bundle.

  The instructions tell me to click the Cancel button on the Store, but I don’t see one and don’t know what to do from here besides contact Support directly.

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 30, 2013 at 7:50 pm

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  You can apply for a refund for the first purchase and then make a second purchase for the other blog.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  See: http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  timethief · Member · Mar 30, 2013 at 7:52 pm

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  The instructions tell me to click the Cancel button on the Store, but I don’t see one and don’t know what to do from here besides contact Support directly.

  You must be logged in under the exact same username account that registered the blog, who is Admin of the blog and who purchased the upgrade for the blog.