Refund for cancellation of upgrade

• 

  mariesfysioterapi3 · Member · Mar 19, 2017 at 9:13 pm

  • Copy link
  • Add topic to favorites

  I did not receive my refund when I cancelled my upgrade 18/2-2017
  When could I expect to receive my refund (73$). It says 7 days But still no refund payed

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 19, 2017 at 10:39 pm

  • Copy link

  Hello there,

  Refunds https://en.support.wordpress.com/refunds/ are time limited.
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  mariesfysioterapi3 · Member · Mar 19, 2017 at 11:08 pm

  • Copy link

  Thank you very much :-)

• 

  timethief · Member · Mar 19, 2017 at 11:16 pm

  • Copy link

  You’re welcome.

• 

  staff-doublebassd · Staff · Mar 20, 2017 at 5:48 am

  • Copy link

  Hey there,

  Not a problem! I have canceled your subscription for mariesfysioterapi.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,

• 

  mariesfysioterapi3 · Member · Mar 21, 2017 at 4:12 pm

  • Copy link

  Thank you very much- received it :-))

• 

  staff-doublebassd · Staff · Mar 21, 2017 at 8:16 pm

  • Copy link

  Anytime!