refund for cancelled domain

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  karenhooper100 · Member · Jan 17, 2014 at 7:23 pm

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  I didn’t receive my refund for cancelled domain. I requested the cancellation the same day I purchased it.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Jan 18, 2014 at 4:16 pm

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  Hi there,

  I see that the Private Registration of your domain was canceled, but that actual domain is still attached to your account. I understand you would like to cancel your custom domain: tahitiangoddess.net, but please note that this is different from other upgrades and is stated during the purchase process.

  Canceling a domain at this time means you completely give up ownership of the domain. There is no guarantee the domain will become available to re-register after cancellation.

  You are welcome to keep your domain with us and update the nameservers to point to another hosting provider by following this guide:

  Change a Domain’s Name Servers

  After 60 days from the date of purchase or registrant contact information change, you may also transfer your domain to another registrar by following this guide:

  Transfer a Domain to Another Registrar

  If you would like to completely cancel your ownership of the domain name and receive a full refund, please reply to confirm.

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  gracejiyoung · Member · Jan 18, 2014 at 4:19 pm

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  I see that you opened up a private thread about this. Please reply there, and I will close this thread.

  Thank you!