Refund for cancelled domain
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Dear WordPress,
I’ve been a wordpress customer for over a decade. Lately I have been busy and have no time to write, so I decided to cancel my subscription and the domain for the time being. I understand that my domain expires on 10/10/2025. I cancelled it today 9/15/2025, but I did not see a refund in the billing history for the domain. I’ve been a long time wordpress customer and some day when I have time to write again, this would be my platform. Thanks in advance for your help!
The blog I need help with is: (visible only to logged in users)
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Hello @sunnydaysinseattle2015! Thanks so much for letting us know about this.
I see that you’re looking for a refund for your plan and domain, right? If that’s the case, I just want to mention that the refund window for domains is 4 days from the purchase date, while for yearly plans, it’s 14 days. You can check out our refund policies here:
https://wordpress.com/support/refunds/#refund-periods
However, if you need any additional help with this, since we’re on a public forum and for privacy reasons, please feel free to email us directly at help@wordpress.com, and we’d be happy to assist you further from there.
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