Refund for custom design upgrade
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I’d like to request a refund for the recent renewal of the custom design upgrade on my blog, which is now defunct. I couldn’t locate a link to cancel this anywhere on the dashboard. Thanks.
The blog I need help with is: (visible only to logged in users)
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@hatemybabymama
What is the URL of the defunct blog please?Provided you are logged in under the same username account that registered the blog and purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades and also click the “disable auto-renew” link.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received. -
I flagged this for staff assistance: you will need to tell them which URL you are talking about for the refund, if you have more than one blog.
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I’m not seeing the option to request a refund or “cancel” in the My Upgrades section; I have disabled auto renew, however. I only have the one blog, located at https://hatemybabymama.wordpress.com, which I’m requesting the refund for.
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Hi there,
I have provided you a full refund and removed it from your account. Please note that it may take up to a week for the refund to show up in your bank account.
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