refund for domain-mapping gives error

  • Unknown's avatar
    eatbits · Member ·

    i would like a refund for my domain-mapping. It gives me an error every time i try. Can i please get my 13 dollars back?
    Thanks!
    Aske

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gracejiyoung · Member ·

    Hi Aske,

    I’m sorry you were having problems with the domain mapping! Please note that this isn’t immediate. It can take up to a couple days for it to fully propagate. You can switch your Primary Domain back to eatbits.info and then try clearing out your cache and cookies using the guide below:

    Solve Common Browser Issues

    However, if you do not want to map this domain anymore, please let me know and I’d be happy to provide you a full refund and cancel the upgrade.

    Cheers!

  • Unknown's avatar
    eatbits · Member ·

    Hello! Thank you for your reply.
    Yes, i would like a full refund!
    Thank you!
    Aske

  • Unknown's avatar
    amightywp · Member ·

    That’s not a problem! I’ve gone ahead and cancelled your domain mapping and issued you a refund for $13. Depending on your bank and its policies it should show up in the next few days to few weeks.

    Let me know if there’s anything else I can do for you!

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