Refund for domain mapping upgrade

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  refreshingdetroit · Member · Aug 13, 2013 at 5:59 pm

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  How do I cancel get a refund for the domain mapping upgrade I bought last night, August 12, 2013?

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Aug 13, 2013 at 6:11 pm

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  On the Store page, hover over the upgrade and you should find a Refund button pop up.

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  refreshingdetroit · Member · Aug 13, 2013 at 6:50 pm

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  Thanks for the quick response. I hovered over the upgrade in Chrome and Firefox. No Refund button displays. Other than hovering, what option is available for getting to the refund dialog?

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  timethief · Member · Aug 13, 2013 at 6:53 pm

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  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  lireodesigns · Member · Aug 13, 2013 at 7:12 pm

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  My fault, I was logged in under another username. I’ve logged into the account with the username used to purchase the upgrade.

  For others who might not know where to look:
  Go to Store > My Upgrades
  In the Subscription Status column, look for the Cancel and Refund link.

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  timethief · Member · Aug 13, 2013 at 7:42 pm

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  You’re welcome and best wishes.