Refund for domain renewal made today

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  upenggsoc · Member · Jul 31, 2013 at 3:32 pm

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  I wanted to reverse the renewal made this morning and the cancellation button doesn’t work. Please help ASAP

  The blog I need help with is: (visible only to logged in users)

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  upenggsoc · Member · Jul 31, 2013 at 3:51 pm

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  Nevermind

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  staff-ozmodiar · Staff · Jul 31, 2013 at 5:06 pm

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  Are you sure? Let me know if you would like further assistance.

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  upenggsoc · Member · Jul 31, 2013 at 5:53 pm

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  Okay apparently I need help. So can the domain name still be refunded? I need to transfer to inmotion because I purchased hosting there. But then they are charging me additional $11 to transfer domains unless I purchased the domain in inmotion. And there’s this other thing that the domain needs to be unlocked from wordpress. I’m confused. help :(

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  upenggsoc · Member · Jul 31, 2013 at 6:03 pm

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  Okay so i just need to point the nameservers…

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  staff-ozmodiar · Staff · Aug 1, 2013 at 3:02 am

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  Yes, changing the nameservers is going to be your best bet. We’ve got instructions here:

  Change a Domain’s Name Servers

  Take a look through that page and let me know if you have any further questions. I’ll be happy to help.

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  upenggsoc · Member · Aug 1, 2013 at 4:27 am

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  I already changed the nameservers to InMotion. I think I just need to wait now. Or is there something else I need to do?

  Right now I have installed WordPress using Softaculous in InMotion but I still can’t access the new WordPress interface with the add plug-ins options.

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  upenggsoc · Member · Aug 1, 2013 at 4:30 am

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  Ohhh nevermind I can see it now. Thanks for the help!!

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  staff-ozmodiar · Staff · Aug 1, 2013 at 6:28 pm

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  So you are all set up?