Refund for extra memory – Who do I send this to?

• 

  4shadows · Member · Jan 10, 2013 at 5:56 pm

  • Copy link
  • Add topic to favorites

  I want a refund. Recently purchased memory upgrade so I could post audio files but find the WP player lacking the flexibility I need. Please refund immediately, per money-back guarantee.

  [Not too stoked on WP right now. Why is it so difficult to send this direct to their admin staff?]

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 10, 2013 at 5:57 pm

  • Copy link

  You can disable auto-renew of any upgrade > Store > My Upgrades
  click the “disable auto-renew” link.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  See also http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: The refund can take 1-2 weeks to post back to your account.

• 

  4shadows · Member · Jan 10, 2013 at 6:04 pm

  • Copy link

  Thanks for help. Done.

• 

  timethief · Member · Jan 10, 2013 at 6:06 pm

  • Copy link

  You’re welcome.