Refund for hosting

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  leonbones2013 · Member · Apr 25, 2013 at 9:58 am

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  I didn’t know that wordpress.com had a problem with uploading custom themes. Now it seems I need to move to private hosting, even though I haven’t even started building my website. Will I receive a refund for paying for money already paid for a year of hosting in advance?

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  kriskarkoski · Staff · Apr 25, 2013 at 4:24 pm

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  Hi there,

  If you wish to use your domain on another host you can follow this guide to change your nameservers or transfer it to another registrar after 60 days:
  Move your domain to another host

  I would be happy to refund $73 if you do not plan on using your WordPress Value Bundle, which is the $99 you paid less the $26 cost of the domain you registered.

  All the best!

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  leonbones2013 · Member · Apr 26, 2013 at 3:03 am

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  Many thanks, very helpful. Sorry for leaving your server, I found a WordPress custom theme that fits my needs perfectly and have to use it.
  I started the process of transfer today, so, who can I get in touch with via email in regards to the $73 refund. Very thankful.

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  kriskarkoski · Staff · Apr 28, 2013 at 3:06 pm

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  Hello again,

  No apologies needed and I’m happy to help with your refund!

  As requested, I have canceled the WordPress Value Bundle and refunded the $73 while leaving your domain active. Please allow up to a week for the refund to appear back in your bank/PayPal account.

  Best regards!