Refund for Personal plan.

  • Unknown's avatar
    ogjkawear5 · Member ·

    Hello there WordPress I’m OGJKAWEAR5 purchased your personal plan on 8th July,2023 but then I realized that the plan I bought doesn’t fulfill the requirements and I want to cancel my plan and want a full refund. please help me out.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’m sorry to hear that the Personal plan isn’t meeting your needs. We strive to provide the best possible solutions for our customers, and your feedback is very valuable to us.

    If you’re sure you want to cancel the plan and get a refund, you can do it by going to your Purchases page: https://wordpress.com/me/purchases. Detailed instructions on how to cancel a purchase can be found here: https://wordpress.com/support/manage-purchases/#cancel-a-purchase

    As for your domain, ogjkawear.com, if you’re considering using it with a different service, it’s important not to cancel it. Canceling a domain could lead to you losing ownership of it, so let’s make sure that doesn’t happen. Please share what you’d like to do with the domain, and we’ll guide you through the process.

    Meanwhile, could you please tell me a bit more about why the Personal plan doesn’t meet your needs? We have a variety of other plans with more features that could be a better fit for you. Understanding your specific needs will help us recommend a plan that would serve you better.

    Thank you for your time, and we look forward to hearing from you soon.

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