Refund for premium domain

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  mm09amgmailcom · Member · Nov 12, 2017 at 3:40 pm

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  Hi,
  I cancelled my plan, but it seems like I’m only getting a partial refund, I would like to also cancel my domain to get a full refund.

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Nov 12, 2017 at 6:06 pm

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  Hello,

  Billing questions are best asked to the WordPress.com customer support team called Happiness Engineers. You can contact the WordPress.com Happiness Engineers on [this page](https://en.support.wordpress.com/). Use the “Get help” button available here.

  I hope this helps. Feel free to get back if you have questions.

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  kokkieh · Staff · Nov 13, 2017 at 8:21 am

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  Hi there,

  I’ve refunded the domain portion of your plan. You should receive your refund within about ten business days, depending on your bank.

  @strikebuys

  Please don’t respond to users posting to the forums that they need to contact support. Posting in the forums is reaching out to support, and sending a user without any paid upgrades to the support contact form will only bring them back to the forums – the wpcomhelp tag you see added to this thread indicates that the user submitted this forum thread via the contact form.

  I suggest you take a look at our volunteer guide, and in particular the section on how to get staff help in a thread:

  WordPress.com Volunteers