Refund for pro

  • Unknown's avatar
    thedapperstyle · Member ·

    I was told by the Theme Foundry team (through Forums) that if we upgraded we could make CSS changes to fix an issue we have. I hired a developer who said that he can’t get access to the source files to make the change. So, we wasted our $99 for the pro upgrade. Not to mention your site says it is a $30 upgrade but when you click on it the price is bundled and actually is $99.
    I am asking for a refund for the pro upgrade.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    airodyssey · Member ·

    Hi. See here for instructions on how to get a refund.
    http://en.support.wordpress.com/upgrades/#refunds

    Friendly advice: always double-check how much the bundle is vs. how much it would cost to separately buy each product you actually need.

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