Refund for shipping label not used

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  mscottarmiger · Member · Apr 21, 2021 at 10:44 pm

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  Hi! I printed out a shipping label but did not use it on the day it was supposed to be shipped. I had to pay another $40 at USPS to ship it. Is there any way I can get a refund?
  THanks!

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  staff-blorbo · Staff · Apr 21, 2021 at 10:55 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/