Refund for the website

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  kechupp · Member · Feb 2, 2012 at 1:36 pm

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  Hi,
  I made this website today. But I came to know that I cannot install outside themes and plugins. That’s really sad since I don’t know how to work with CSS and I had planned to install a 3rd party theme and a jquery plugin.

  How can I get a refund?
  Also, will I be able to keep the domain name? How much will be refunded? Or if there is a way by which I can get the 3rd party plugins and themes, that would be great. I want to keep it a .com domain.

  And do you have any suggestions for hosting sites that might offer me plugins and themes?

  Thanks
  Nidhi
  Blog url: http://kechupp.wordpress.com/

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  kechupp · Member · Feb 2, 2012 at 1:40 pm

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  I have paid $99 for the entire pack on WordPress

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  kechupp · Member · Feb 2, 2012 at 4:35 pm

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  In one of the posts in this forum, I have that domain name registration fee is only refunded if its not more than two days. So, I am expecting quick reply from wordpress staff. Please help me. Thanks.

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  evarlese · Member · Feb 2, 2012 at 9:46 pm

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  Hi Nidhi,

  We can cancel and refund your Value Bundle upgrade for you. However, you’re also welcome to keep your domain name registered through WordPress.com and point it to your new hosting provider.

  Would you like to cancel the entire bundle? Or would you like us to cancel and refund the remainder, keeping your domain registration intact?