Refund for Theme

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  jaemurphy · Member · Dec 30, 2012 at 2:04 am

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  I purchased a premium theme through wordpress.com, but now am hosting my blog on wordpress.org and need to get the self-hosting files to upload. I was told I could get a refund on my theme by going to Store > My Upgrades, but when I do that there’s no option to cancel my theme purchase. Nor is there a direct contact person that I can talk to in order to request a refund. How can I get this theme purchase cancelled so I can repurchase the right theme?

  The blog I need help with is: (visible only to logged in users)

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  jenia · Member · Jan 1, 2013 at 3:23 pm

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  Hi there, the refund period for premium themes is 30 days, so you would only see the option to self-refund within that time period.