Refund for unused site

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  6rzv6mthyn · Member · Mar 22, 2025 at 12:00 pm

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  I created a WordPress site for a school project back in 2021 but it was attached to my old university email. I can no longer access that university email to determine what’s the name of the site or log into the account hosting the site. How do I stop the $202 annual subscription K am being charged

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  staartmees · Member · Mar 22, 2025 at 12:08 pm

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  You must use the transaction ID to restore access to your other account. – https://wordpress.com/support/account-recovery#verify-your-account-ownership

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  staff-mikewp · Staff · Mar 28, 2025 at 2:21 pm

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  Hello,

  I created a WordPress site for a school project back in 2021 but it was attached to my old university email. I can no longer access that university email to determine what’s the name of the site or log into the account hosting the site. How do I stop the $202 annual subscription K am being charged

  Thank you for your message. If you need help cancelling a subscription that you did not mean to renew, but no longer have access to the account, please use this form to submit the transaction ID (do not share it it in a public forum) and then we’ll be in touch to assist with sorting everything out.