Refund for upgrades/Moving theme over to new blog

  • Unknown's avatar

    Hi, I work for a company (www.moduspowered.com) and needed to set up an internal company blog so it points to moduspowere.com/blog.

    I didn’t realize with the $13.00 domain mapping upgrade, that WordPress is hosting the site. Can I cancel and receive a refund for this? I need our development team to install WordPress on our server, so we have the ability to get the “/blog” subdirectory.

    If not, can we install the current blog onto our servers? If I do that, will the $30.00 theme purchased also roll over as well?

    How to refunds work? Is it prorated?

    Thank you.

    Mike Park
    (email visible only to moderators and staff)
    (714) 594-7697

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    THemes purchased from WordPress.com cannot be used on WordPress.org blogs (and vice versa).

    Refunds are not prorated. For domain mapping you have a 48 hour refund window, and for all other upgrades you have a 30 day refund window. You apply for the refund from the UPgrades page of your blog.

  • Unknown's avatar

    Great, thank you raincoaster.

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