Refund for WordPress Site

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  alexplasieralex87 · Member · Jul 10, 2018 at 10:34 pm

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  I haven’t received my refund yet for cancelling my site and would like to talk to someone please.

  The blog I need help with is: (visible only to logged in users)

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  slantedplanet · Member · Jul 11, 2018 at 1:22 am

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  Hello alexplasieralex87,

  I will add a modlook tag to your post for staff attention.

  It can take about 10 days for a refund to show up on your credit card after refund processing.

  While you are waiting for staff follow up, here is a link that offers more detail about refunds and the refund process:

  Refund a Purchase

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  gemmacevans · Member · Jul 11, 2018 at 8:48 am

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  Hi alexplasieralex87,

  The account you are contacting us from hasn’t purchased any upgrades. Can you send a link to the site you haven’t received a refund for?

  Thanks!

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  alexplasieralex87 · Member · Jul 11, 2018 at 10:40 pm

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  Hi Gemma,

  The website was allegracephotography.com

  Thanks

  A

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  supernovia · Staff · Jul 12, 2018 at 1:00 am

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  Thanks @alexplasieralex87. If you purchased then cancelled shortly thereafter, it’s possible your bank just voided the entire transaction. Can you contact them to confirm?