Refund for wrong theme purchased
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Please process refund for transaction ID [redacted] as per conversation with premium theme support post #143319 – purchased in error as using self-hosting. Thank you
The blog I need help with is: (visible only to logged in users)
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Hi carteblancheproduction
Refunds usually takes around 7-10 business day to show up in your statement. Here is the support document that will help you to know more about refund policy:
Hope this helps.
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Thanks for your reply.
Is my post enough to receive a refund or do I need to request elsewhere? This forum is the link that was provided to request the refund. Don’t want to go over the 30-day cutoff. Thank you
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Hi there,
You can cancel the theme purchase yourself and get a full refund by going to your Purchases page. Here’s a direct link:
https://wordpress.com/me/purchases/carteblancheproduction.wordpress.com/265054/cancel
If you have any other questions, just let me know and I’ll be happy to help.
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