Refund incomplete

• 

  hugheshandmade · Member · Nov 28, 2018 at 4:24 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I am due a refund as i cancelled my account within the time where 100% refund is due, but i did not receive the full refund. Can someone take a look?

  Thank you,
  Melanie

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Nov 29, 2018 at 7:56 am

  • Copy link

  Hi Melanie,

  It looks like we’ve already refunded the domain portion of your plan as well via another support request. You should receive the full refund in about 10 business days, depending on your bank’s processing times.