Refund mis purchased

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  feeloty · Member · Mar 4, 2017 at 4:17 pm

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  I want to get a refund for my domain and hosting since I can not use custom wordpress theme, I have asked at chat a while ago to cancel the hosting and no one did it yet…
  PLEASE asssist me.

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Mar 4, 2017 at 4:29 pm

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  If you want a refund for a WordPress.com upgraded plan (that you have had for less than 30 days) you instigate the refund procedure via “Manage Purchases”.

  Did you see an earlier response by a WordPress.com moderator when you asked the same question in a previous thread?

  https://en.forums.wordpress.com/topic/refund-2122?replies=2#post-2869348

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  kokkieh · Staff · Mar 5, 2017 at 3:40 pm

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  Hi there,

  Your plan was refunded in September last year when you cancelled it.

  The domain was not cancelled – you transferred that to GoDaddy in December, and it is no longer on our system.

  There are no other upgrades on your account.