Refund my Cancelled domain and subscription plan

  • Unknown's avatar
    rioesp · Member ·

    I have cancelled my domain and subscription plan but I still don’t received any refunds on my bank.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-zinnia · Staff ·

    Good Morning –

    Thank you for getting in touch. I can see that we did release the funds to your banking provider on 2022-12-18. We don’t have any insights or control over when they’ll release that money in to your account. This can sometimes take up to 2 billing cycles. The best thing to do is reach out to them directly and ask how it will appear on your statement so you can confirm when it is received.

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