REFUND MY PURCHASE
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I just bought a “premium theme” not knowing that I wouldn’t be able to use it without upgrading for $100 a year. You shouldn’t let people buy the theme without warning them that you have to upgrade to use it. I feel like I got scammed. Please refund ASAP
The blog I need help with is: (visible only to logged in users)
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What extra upgrade are you referring to – a Premium theme is a stand alone purchase – no other upgrade required.
What is the theme you bought and did you buy it from WordPress.COM or someone else??
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Where are you seeing the information that people have to upgrade to use a premium theme? Or do you mean you bought a theme elsewhere and didn’t realize those were for WordPress.ORG sites only? If the latter, just ask for your money back; it’s a common mistake.
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WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
http://en.support.wordpress.com/upgrades/#refundsNote: It takes from 1 – 2 weeks for the refund to be received.
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Gridspace has some ability to change things in it but that is done to the theme itself. Sorry I don’t do themes so all I know is that you can change a lot on the Premium themes and there is a Support forum for just your Premium Theme – sorry don’t have the link but should be in your Dashboard I think
If you are referring to the Custom Design (CSS) Upgrade that is only $ 30.– and is not related to the theme.
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If you want to customize it OUTSIDE of the normal theme options lissted here http://theme.wordpress.com/themes/gridspace/ then yes, what you want is the Custom Design upgrade. If you want to customize any theme, that is what you need.
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