refund my purchase

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  cafe11clayton · Member · May 6, 2025 at 11:24 am

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  i have paid for ANNUAL AND DOMAIN HOSTING £43.07 + VAT TAX for both. i want refund for both.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  elcristofue · Member · May 6, 2025 at 11:59 am

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  Hello @cafe11clayton! Thanks so much for letting us know about this.

  I took a look and didn’t find any recent charges on your account. Just to clarify, the refund window for domains is 4 days from the purchase date, while for yearly plans, it’s 14 days. You can check out all the details about our refund policies here:

  https://wordpress.com/support/refunds/#refund-periods

  If you have recently been charged and need help with that, for privacy reasons, please reach out to us directly from your account by following this guide:

  https://wordpress.com/support/help-support-options/#how-to-contact-us

  Feel free to let us know if you have any other questions or need further help. We’re happy to help you! 🙂