Refund not correct amount

  • Unknown's avatar
    thespanishlight · Member ·

    I requested a refund for my WordPress.com Explorer annual subscription (new purchase). I was charged $96 and was only refunded $84.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    We’ve processed the remaining $12 to match the full amount of $96 you were initially charged. This refund should appear on your original payment method within 10 business days.

    If there’s anything else we can assist you with or if you have any more questions, please don’t hesitate to get back in touch. We’re here to help.

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