Refund not issued

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  alaguaswim · Member · Jan 30, 2017 at 10:35 am

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  Just spoke to an adviser who confirmed I would be refunded £30 + £22. I have only received an email receipt for the £30. My premium subscription has now been removed and I can’t continue our chat to ask him what happened to the £22 refund!! Help! #Modlook

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jan 30, 2017 at 12:32 pm

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  Hi there,

  From looking at your account I can see you have been refunded for both £30 and £22.

  If you want to put your mind at rest, you can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  You’ll see both refunds in the link above.

  Come back to me if you have any other questions or concerns.