refund not processed?

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  kimmiazredsbbqcom · Member · Aug 25, 2017 at 3:46 pm

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  Hello I upgraded my account to basic this morning, then realized I needed more features and upgraded to the next level. My own fault, I realized that did not have what I needed either so I canceled. I only received a refund for the second transaction, not both and am now back to the free plan. How do I get the refund of the first transaction? Please advise.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 25, 2017 at 7:35 pm

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  Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-zinnia · Staff · Aug 25, 2017 at 8:58 pm

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  Hello –

  I have processed the remaining refund of $48 back to you. We have issued a total of $99 back. It could take ten days to reach you.

  If you want to map azredsbbq.com again you’ll need one of those plan upgrades.

  Please write back with any other questions.