Refund Not Received

• 

  spaceandtimerecipes · Member · Jul 23, 2020 at 2:26 pm

  • Copy link
  • Add topic to favorites

  I canceled my domain and website on July 5, 2020. It was for the website spaceandtimerecipies.wordpress.com. I still have not received a $96 dollar refund.

• 

  staff-doublebassd · Staff · Jul 23, 2020 at 5:12 pm

  • Copy link

  Hi there,

  We did process the refund back to you on 7/5 – we released the funds back to your bank and they are no longer with us. I would contact your bank about this. Sometimes, they are able to see pending transactions that you do not see on your end. Also, depending on your bank and the country in which you reside, the refund could take longer. Please reach out to them and let us know what you find out.

  Thanks,