Refund not received

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  havenshorsefeed · Member · Jun 29, 2023 at 7:28 am

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  Hello WordPress,

  I initiated a refund on 15 June and still haven’t received it.

  Could you please check and refund me the amount?

  Thank you!

• 

  aleone89 · Staff · Jun 29, 2023 at 10:46 am

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  Hey there,

  Many thanks for reaching out!

  I can see a refund was processed and this can also be seen here: https://wordpress.com/me/purchases/billing

  You would need to contact the payment provider for assistance with tracking that down.

  I hope this helps.