refund not recieved

• 

  renukacooking · Member · Sep 16, 2019 at 7:02 am

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  Sep 10, 2019
  WordPress.com Premium
  renukacooking.wordpress.com
  Annual subscription
  View ReceiptEmail Receipt
  -4,200 ₹
  Sep 2, 2019
  Multiple items
  View ReceiptEmail Receipt
  4,200 ₹

  RECEIPT ID
  [redacted by mod]
  TRANSACTION ID
  [redacted by mod]
  PAYMENT METHOD
  [redacted by mod]
  BILLING DETAILS
  Use this field to add your billing information (eg. VAT number, business address) before printing.
  Order Summary
  DESCRIPTION AMOUNT
  Total: -4,200 ₹

  RECEIPT ID
  [redacted by mod]
  TRANSACTION ID
  [redacted by mod]
  PAYMENT METHOD
  [redacted by mod]
  BILLING DETAILS
  Use this field to add your billing information (eg. VAT number, business address) before printing.
  Order Summary
  DESCRIPTION AMOUNT
  Total: 4,200 ₹
  WordPress.com Premium(new purchase)
  Annual subscription

  renuskitchen.net
  4,200 ₹
  Domain Registration(new purchase)
  renuskitchen.net
  ₹0.00

  The blog I need help with is: (visible only to logged in users)

• 

  justjennifer · Member · Sep 16, 2019 at 1:09 pm

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  Hi there, you are posting in a public forum. I’ve removed the sensitive information from your post as it says on the contact form you sent.

  If you haven’t yet, you can initiate a refund of your plan purchase, which can be refunded within 30 days of purchase. However, new domain registrations, like renuskitchen.net can only be refunded within 96 hours of purchase. To initiate a refund, head to your account purchases dashboard https://wordpress.com/me/purchases/ and click on the arrow at the right side of the plan you wish to cancel and follow the prompts.

  As it says in our support guide: https://en.support.wordpress.com/manage-purchases/

  After processing, refunds usually take about five to ten business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

  Let us know if you have more questions about this.