Refund not yet issued

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  priyabluv · Member · Feb 26, 2019 at 1:46 pm

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  Hi, i recently downgraded my site plan to free—and was told a refund of $300 would be issued in 5-7 business days. This was Feb 18th. Any status updates?
  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  pranaliwp · Member · Feb 26, 2019 at 1:51 pm

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  Hello,

  I have flagged this thread with MODLOOK so that staff can help you out on this.

  Their reply may take a little longer than usual since they are at their annual team meetup this week.

  Thanks,

  Have a nice day!

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  staff-doublebassd · Staff · Feb 26, 2019 at 4:07 pm

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  Hi there,

  There are no upgrades under the account you are contacting us from. Is there another WordPress.com account that you can log into so that I can take a look at the status for you? Post in this thread, and I’d be happy to check.

  Thanks,