Refund Notification

  • Unknown's avatar
    davidleesbtq · Member ·

    I have sent an email and I still not resolved. I need to speak with someone by phone please

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. I’m not showing any WordPress.com purchases or refunds under the account you’re currently logged into, but I can help guide you in the right direction for assistance.

    Pulling up your support history, it looks like you have a WooCommerce issue? If you’re having trouble with Woo, please contact Woo Support about this via https://woocommerce.com/my-account/create-a-ticket/ or respond to any existing ticket you’ve already opened. A member of their support team will be the most capable of providing assistance.

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

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