Refund now showing up

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  immersivelabsuk · Member · Feb 21, 2016 at 11:11 am

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  I cancelled my account within two days of signing up but no refund has shown up on my account.

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  stefmattana · Staff · Feb 21, 2016 at 2:23 pm

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  Hello there!

  Normally it may take up to 10 business days for a refund to process and appear on a statement. If you don’t see the charge on your statement within that time frame then I suggest you to contact your bank directly and ask for information.

  Feel free to let me know if there’s anything else you need and I’ll be happy to help. Cheers!