Refund of amount taken …**URGENT

  • Unknown's avatar
    headstotheheart · Member ·

    Hi
    I noticed today that an amount of £51 has come out of my bank account!! From WordPress.

    I don’t know what this is for and I require a full refund of this amount back to my account please!!

    Please advise

    Paul Kensett

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi Paul,

    I’ve checked your headstotheheart account and no charges are listed there — headstoheart.wordpress.com is using the Free plan. Please try entering the payment details into the “Why was I charged?” form here:

    Why was I charged?

    If you don’t recognise the charge, please don’t post any transaction IDs on these public forums. You can use the Contact Support » link to contact our payments team directly and they will be happy to look into this for you.

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