Refund of cancelled Upgrade.

  • Unknown's avatar

    Hi WordPress,

    “The following upgrade has been cancelled and $73.00 refunded:

    WordPress.com Premium on https://horneybee.wordpress.com

    It may take up to 7 days for the refund to appear in your account.

    If you have any questions, or don’t receive the refund, please contact support “

    I received the above mail from you on April 15th 2017. I didn’t recive my refund yet.
    Please look into it and do the needful.
    Thanks & Regards.
    Ajay.

    The blog I need help with is: (visible only to logged in users)

  • Hi Ajay,

    Refunds are processed immediately on our end, but each bank has its own process for actually returning the funds to your account, and especially with non-US banks it can sometimes take longer than the standard 10 business days.

    Please follow up with your bank directly on this, and give them the transaction ID from our payment provider that appears in your refund receipt as a reference:

    https://wordpress.com/me/purchases/billing/

  • Unknown's avatar

    Hi Kokkieh,
    I will check with my bank ASAP.Thanks and regards,
    Ajay

  • The topic ‘Refund of cancelled Upgrade.’ is closed to new replies.